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Core features include Core HR, Employee Self-Service, Advanced Analytics, Global HR Management, Employee Engagement. Unique capabilities: Social media-like user interface for higher adoption, Configurable for different countries and employment types, Support for distributed and remote workforces, Board-level reporting capabilities.

Description

Hibob (Bob) is a modern HRIS (Human Resource Information System) platform designed for fast-growing, global businesses. It offers comprehensive HR functionality including onboarding, workflows, performance management, and compensation management, with a focus on employee engagement, productivity, and retention.

Key Features

  • Core HR
  • Employee Self-Service
  • Advanced Analytics
  • Global HR Management
  • Employee Engagement

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Reviews

Features

As a startup founder who implemented Hibob for our team of 35 (now 80), I've found it strikes a good balance between comprehensive features and usability. The onboarding workflows saved us countless hours during rapid growth phases, and the self-service functionality empowered employees while reducing HR ticket volume by approximately 40%. The platform's global HR management capabilities proved invaluable as we expanded into three new markets, handling different compliance requirements seamlessly. The analytics dashboard provides actionable insights that helped us identify turnover patterns and engagement issues before they became problematic. I particularly appreciate how the performance management tools integrate with our existing workflows rather than forcing us to adopt entirely new processes. The mobile app adoption rate among our team hit 85%, which speaks to its intuitive design. While Hibob excels at creating a modern, engagement-focused HR experience, the implementation required more configuration than expected. We needed about 6 weeks to fully migrate from our previous systems and train the team. The pricing structure, while not publicly disclosed, represented a significant investment for our startup - though the ROI became evident after about 8 months through reduced administrative overhead and better retention outcomes.

Startup Founder perspective

Overall

From an enterprise IT perspective, Hibob (Bob) represents a significant improvement over legacy HRIS systems. Its cloud-native architecture integrates well with existing enterprise tech stacks, and the platform's API capabilities allow for reasonable customization without excessive development resources. The system's modular approach means we could implement core functionality first and expand gradually, which helped with change management across our global offices. Security and compliance features are robust, with SOC 2 compliance and GDPR-ready data handling that satisfied our security team's requirements. Implementation required more IT resources than initially projected, primarily due to data migration complexities from our legacy systems and the need for custom integrations with our existing payroll providers. The platform's frequent updates are generally positive but occasionally create minor disruptions when features change without extensive notice. While Hibob excels at modern HR workflows and employee engagement, some of our more specialized compliance reporting needs required workarounds. That said, the reduction in manual processes and improvement in data consistency across HR functions has delivered measurable ROI through reduced administrative overhead and better workforce planning capabilities. From a maintenance perspective, Hibob requires less day-to-day IT support than our previous solution. Most configuration changes can be handled directly by HR without IT involvement, freeing technical resources for other priorities. The mobile experience is particularly strong, reducing support tickets related to remote access issues that plagued our previous system. While the platform isn't perfect, its modern architecture, thoughtful UX, and regular feature improvements make it a strong contender for enterprises looking to modernize their HR technology foundation.

Enterprise IT Manager perspective

Overall

As a Department Head managing a team of 45 across three locations, Hibob has significantly transformed how we handle HR processes and team management. The platform offers an intuitive interface that required minimal training for my team to adopt. What impressed me most was how Hibob centralizes employee data while providing meaningful insights through its analytics dashboard, allowing me to make more informed decisions about resource allocation and team performance. The employee engagement features have been particularly valuable during our recent hybrid work transition. The platform's recognition tools, pulse surveys, and automated birthday/work anniversary reminders have helped maintain team cohesion despite physical distance. The performance management module streamlined our quarterly review process, reducing administrative time by approximately 40% compared to our previous system. Implementation wasn't without challenges, however. The initial data migration required more departmental involvement than anticipated, and some custom workflows took longer to configure than the sales team suggested. While the platform is generally reliable, we've occasionally experienced slow performance during peak usage times. Despite these issues, the ROI has been clear through improved efficiency, better talent retention insights, and a more engaged department.

Department Head perspective

Features

As a small business owner who recently implemented Hibob, I've found it strikes a good balance between comprehensive functionality and user-friendliness. The platform consolidates core HR functions like employee records management, time-off tracking, and onboarding into a single, intuitive interface. What stands out is how the employee self-service features reduce administrative burdens - my team can update their information, request time off, and access company policies without involving HR, which has significantly streamlined our processes. The analytics capabilities have proven particularly valuable for our growing operation. Hibob provides insightful dashboards showing employee demographics, turnover rates, and engagement metrics that previously required manual compilation. The global HR management features also support our remote workforce effectively, handling different leave policies and compliance requirements across regions. While I appreciate the employee engagement tools like surveys and recognition features, some feel somewhat basic compared to dedicated engagement platforms. Implementation required moderate effort, but the payoff in efficiency has been worth it. The mobile accessibility means I can approve requests and check team information on the go. However, I've found that some of the more advanced features require a learning curve, and the lack of transparent pricing made budgeting challenging. For our 30-person company that's expanding internationally, Hibob has provided a scalable solution that eliminated several disconnected HR tools we previously juggled.

Small Business Owner perspective

Pricing

As a small business owner evaluating Hibob (Bob) for our growing team, the most frustrating aspect was the complete lack of transparent pricing information. While the platform appears to offer comprehensive HR functionality that could streamline our operations, the absence of clear pricing makes it impossible to determine ROI or budget appropriately. I had to request multiple demos and speak with sales representatives before getting any concrete numbers, which was time-consuming and inefficient for a small business with limited resources. When I finally received pricing details, I found that Hibob positions itself in the mid-to-premium range for HRIS solutions. For our small business of 35 employees, the cost was higher than several alternatives, with pricing structured per employee per month plus implementation fees. While the platform offers impressive features like global HR management and advanced analytics that larger organizations would benefit from, many of these capabilities seemed excessive for our current needs and difficult to justify from a cost perspective. The employee engagement features and modern interface are genuinely impressive, and I can see how they would improve our company culture and reduce HR administrative burden. However, the pricing structure appears designed for larger, faster-growing companies with more substantial HR budgets. Small business owners should be prepared for significant investment and carefully evaluate whether all the advanced features justify the cost compared to more affordable alternatives with transparent pricing models.

Small Business Owner perspective

Pricing

As a startup founder who's evaluated several HR solutions, Hibob (Bob) offers an impressive feature set for growing companies. The platform provides comprehensive HR functionality that scales well, from basic employee management to more advanced performance tracking and global HR capabilities. The modern interface and employee self-service options reduce administrative overhead, which is crucial when you're running lean. However, the lack of transparent pricing is a significant concern for startups with tight budgets. In my experience, Hibob tends to position itself in the premium segment of HR solutions, with pricing that typically starts higher than more basic alternatives. While they offer customized pricing based on company size and needs, the absence of even a baseline pricing structure makes it difficult to assess ROI or determine if it fits within a startup's financial constraints without going through a full sales process. Most startups need to forecast expenses accurately, and hidden pricing models create unnecessary friction in the evaluation process. While the platform offers excellent value through its comprehensive feature set and modern approach to HR management, I recommend requesting a detailed quote and carefully comparing it against your specific needs and growth trajectory. The investment may be worthwhile if you're planning rapid expansion or have complex HR requirements, but early-stage startups might find more cost-effective solutions until they reach a scale where Hibob's advanced features become necessary.

Startup Founder perspective

Support

As a small business owner who implemented Hibob for our team of 25 employees, I've had a mixed experience with their support services. Their help desk responds within a reasonable timeframe, typically 24-48 hours, but the quality of support varies significantly depending on the complexity of the issue. For basic questions about navigation or standard features, the support team is knowledgeable and helpful. However, when dealing with more complex issues like custom workflows or integration problems, I often found myself being passed between different support specialists, extending resolution times considerably. The onboarding support was adequate but not exceptional. We received initial training sessions and access to their knowledge base, which contains useful articles and videos. However, as a small business without dedicated HR staff, we needed more hands-on guidance during implementation than what was provided in the standard support package. Their tiered support model means that premium support with faster response times and dedicated account managers requires upgrading to higher-priced plans, which wasn't financially feasible for our small operation. The self-service support resources, including their help center and community forums, are well-organized and frequently updated, which helped us solve many issues independently. Their regular webinars on new features were also helpful for staying current with the platform. That said, small businesses should be prepared for a learning curve and should budget time for self-education on the platform, as the standard support may not provide the level of hand-holding that businesses without HR expertise might need.

Small Business Owner perspective

Support

As a startup founder who implemented Hibob for our growing team, I've found their support to be generally responsive and helpful throughout our journey. Their customer success team was particularly attentive during implementation, providing guidance on how to structure our HR processes in a way that could scale with us. They offered personalized onboarding sessions that helped us get up and running quickly, which was crucial as we didn't have dedicated HR staff at the time. The support quality does vary somewhat based on the complexity of issues. For day-to-day questions, their help center and chat support are excellent with quick response times (usually within hours). Their knowledge base is comprehensive and well-organized, making self-service troubleshooting efficient. However, when dealing with more startup-specific scenarios like equity management integration or supporting our unique compensation structure, I noticed their team sometimes needed to escalate issues, resulting in longer resolution times. While they eventually solved our problems, these situations highlighted that their expertise is stronger in general HR practices than in startup-specific challenges. What impressed me most was how their support team proactively reaches out with system updates and new feature recommendations based on our usage patterns. They've been receptive to feedback, even implementing a few of our suggestions in subsequent releases. Their community forums also provide valuable peer support from other founders and HR leaders, which has helped us develop best practices. For a growing startup without extensive HR resources, Hibob's support approach strikes a good balance between providing assistance when needed while empowering us to become self-sufficient.

Startup Founder perspective

Integration

As a small business owner who recently implemented Hibob, I've found its integration capabilities to be a standout feature that has streamlined our HR operations considerably. The platform connects seamlessly with many of the tools we already use daily - including our payroll system, applicant tracking software, and communication platforms like Slack and Microsoft Teams. This interoperability has eliminated many manual data transfers that previously consumed hours of our HR manager's time each week. The API access and pre-built integrations are particularly valuable for businesses like mine that lack dedicated IT resources. Setting up connections with our existing software ecosystem was largely straightforward, with good documentation and support available when needed. The single sign-on capabilities have also improved our team's experience, removing friction from the daily workflow. That said, some of the more advanced customizations did require technical assistance, which might be challenging for very small businesses without any technical staff. From an ROI perspective, the integration capabilities have delivered tangible value by reducing duplicate data entry, minimizing errors, and giving us a more holistic view of our workforce data across systems. While the platform isn't the least expensive option on the market, the time savings and improved data consistency have justified the investment for our growing team. The ability to scale these integrations as we add new tools to our tech stack has also positioned us well for future growth.

Small Business Owner perspective

Integration

As a startup founder who has navigated the challenges of scaling HR operations, Hibob offers an impressive suite of integration capabilities that solve many pain points. The platform connects seamlessly with essential startup tools including Slack, Microsoft Teams, Zoom, and various ATS systems like Greenhouse and Workable. This means your HR data flows naturally between systems without creating information silos or requiring manual data entry - a critical efficiency factor when your team is wearing multiple hats. What particularly stands out is Hibob's API flexibility and webhook system, allowing custom integrations with other business-critical systems. For startups with specific tech stacks or unique workflows, this adaptability is invaluable. The implementation process is straightforward with comprehensive documentation and support, though smaller startups without technical resources might need some assistance for custom integration work. The platform's SSO capabilities with Google, Microsoft, and Okta also streamline security management - crucial when handling sensitive employee data. However, the depth of some integrations varies, and certain advanced features require higher-tier plans. While the integration ecosystem is strong, startups with highly specialized industry tools might find some gaps. The lack of transparent pricing also makes ROI calculations challenging during the evaluation phase, requiring direct contact with sales. Despite these considerations, Hibob's integration capabilities position it as a solid foundation for startups planning significant growth without wanting to rebuild their HR tech stack repeatedly.

Startup Founder perspective

Pricing Plans

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