PeopleHR Visit Website

As an Enterprise IT Manager, I've found PeopleHR to be a well-designed cloud solution that effectively addresses the HR needs of UK businesses. The platform's standout feature is its AI automation capabilities, particularly the Evo AI experience, which significantly reduces administrative overhead for our HR team. The system handles core HR functions like employee management, absence tracking, and recruitment with minimal manual intervention, which has allowed our HR department to shift focus toward more strategic initiatives. The mobile app offers good functionality and has been well-received by our staff for self-service tasks. From an IT perspective, PeopleHR's cloud infrastructure has proven reliable, with minimal downtime and good security protocols. The tiered pricing structure provides flexibility, though larger enterprises will likely need the Elite+ tier to access the full feature set. Implementation was straightforward compared to other enterprise systems I've deployed, with reasonable customization options. However, the platform's UK-centric design means some aspects (like compliance features) are less relevant for multinational operations, and we've encountered occasional challenges with API integrations to our other enterprise systems. The reporting capabilities are comprehensive and have provided valuable workforce insights to our management team. The platform's regular updates show ongoing development, though sometimes these require additional IT support to manage the transition. Overall, PeopleHR delivers strong value for UK-focused businesses while maintaining the security and reliability standards expected in an enterprise environment.

As a startup founder, I found PeopleHR to be a well-rounded HR solution that addresses many of the initial growing pains when scaling from a handful of employees to a more structured organization. The platform's tiered pricing model allowed me to start with basic functionality and add more features as our team expanded, which was crucial for managing cash flow in our early stages. The AI automation features genuinely saved time on administrative tasks like onboarding documentation and absence tracking, allowing me to focus on business strategy rather than HR paperwork. The mobile app proved particularly valuable as our team became more distributed, giving employees the ability to request time off, access documents, and update personal information without requiring direct involvement from management. While the interface isn't the most modern I've seen, it's intuitive enough that team members required minimal training. The UK-specific focus means the system handles local compliance requirements well, which removed a significant worry as someone without HR expertise. However, PeopleHR does have limitations for startups with global ambitions. As we hired our first international contractors, we discovered the system is heavily UK-oriented, creating some workarounds for managing team members abroad. Additionally, while the AI features are helpful, they occasionally require human intervention to correct misunderstandings, which somewhat undermines the time-saving promise. Despite these drawbacks, the value proposition for UK-based startups is strong, especially considering the reasonable per-employee pricing that scales with your business.

As a startup founder, I've found PeopleHR to be a comprehensive solution that addresses many of the HR challenges we face during our growth phase. The platform offers a good balance of essential features at a reasonable price point, making it particularly attractive for resource-conscious startups. The employee management and self-service capabilities have significantly reduced administrative overhead, allowing our small team to focus on building our product rather than paperwork. The AI automation features, particularly the Evo AI experience, show promise in further streamlining HR processes, though I've found some automation still requires human oversight. The recruitment software component has been particularly valuable as we've scaled, providing a structured approach to hiring that we previously lacked. The mobile app also deserves mention, as it enables our distributed team to access HR functions on the go, which is essential in today's flexible work environment. While PeopleHR checks most boxes for a growing UK startup, I've encountered some limitations in customization and integration capabilities. The reporting features, while adequate, sometimes lack the flexibility we need for our specific analytics requirements. Additionally, as a UK-focused system, companies with significant international operations might find some features less suited to global HR management needs.

From an Enterprise IT perspective, PeopleHR delivers a comprehensive suite of HR management tools that integrate well within existing IT ecosystems. The platform's cloud-based architecture means minimal on-premises infrastructure requirements, which reduces our IT maintenance burden significantly. The AI automation capabilities, particularly the Evo AI experience, effectively handle routine HR tasks like document processing and basic employee inquiries, freeing up both HR and IT resources. Security protocols appear robust, though additional enterprise-level SSO options would strengthen the offering. The feature set is well-rounded for UK businesses, with particular strengths in absence management and compliance with UK employment regulations. The mobile application provides good functionality, allowing employees to submit time-off requests and access payslips remotely without creating additional IT support tickets. Integration capabilities with existing enterprise systems are adequate, though some custom API work was needed for our more specialized systems. The reporting tools are comprehensive enough for most HR analytics needs, though advanced users might occasionally need to export data for more complex analysis. From a scalability standpoint, PeopleHR handles our multi-department structure effectively, with appropriate permission levels and data segregation that satisfies our governance requirements. The tiered pricing model allowed us to start with essential features and expand as needed, which aligned well with our phased implementation approach. Deployment was straightforward, with acceptable documentation and support from their technical team during the integration process.

As a small business owner who needed to professionalize our HR processes without breaking the bank, PeopleHR's tiered pricing structure has been a pleasant surprise. Starting at just $3 per employee monthly for the Starter plan, it allowed me to implement basic HR functionality when we were just getting organized. The pricing scales reasonably as your needs grow, with the Core plan at $5.50, Pro at $8, and Elite+ at $9.50 per employee monthly. What I particularly appreciate is the transparency of their pricing model - you pay for what you need based on your business maturity. We started with the Core plan and found it offered excellent value, covering essential features like absence management and the mobile app. When we needed more sophisticated recruitment tools and performance management, upgrading to Pro made sense financially. The incremental cost difference between tiers feels justified by the additional functionality you receive. However, small business owners should be aware that the Starter plan, while affordable, is quite limited in functionality. You'll likely outgrow it quickly if you have more than a handful of employees or need anything beyond basic record-keeping. Additionally, while the per-employee pricing model is straightforward, it can become expensive as you scale past 20-30 employees, potentially making competing fixed-price options more attractive for growing businesses.

As a Department Head managing a team of 25, I've found PeopleHR's pricing structure to be remarkably transparent and cost-effective compared to competitors. The tiered approach allows departments to start small and scale up as needs evolve, which has been perfect for our growing team. At $3-$9.5 per employee monthly, it's significantly more affordable than enterprise solutions we previously considered, translating to approximately £2.30-£7.30 in GBP. This pricing has made it easier to justify the expense to finance while still delivering comprehensive HR functionality. What particularly impressed me was the value proposition of each tier. The Starter plan at $3/month provides basic employee management and self-service that satisfied our initial requirements, while our upgrade to the Core plan at $5.5/month delivered the absence management and reporting capabilities that became essential as we expanded. The Pro plan at $8/month offers recruitment and appraisal tools that larger departments would benefit from, though we haven't yet needed these features. The Elite+ plan's additional offerings at $9.5/month seem well-priced for organizations requiring comprehensive HR automation. However, it's worth noting that while the base pricing is transparent, there are some implementation costs and potential add-ons not immediately evident in the advertised rates. The pricing also doesn't account for potential customization needs that departments with specialized workflows might require. Despite these considerations, the overall ROI has been positive for our department, with time savings in administrative HR tasks more than justifying the modest per-employee expenditure.

As a Department Head managing a team of 25, I've been using PeopleHR for approximately 18 months. The support experience has been generally positive but inconsistent. When issues arise, the initial response is typically prompt with basic acknowledgment within 24 hours. Their UK-based support team demonstrates good product knowledge and can resolve most standard queries efficiently. The knowledge base and documentation are comprehensive, which has empowered our team to self-solve many common issues. However, more complex technical problems often get stuck in escalation loops. On several occasions, we experienced frustrating delays when dealing with integration issues between PeopleHR and our payroll system. The tiered support structure sometimes creates bottlenecks, and the quality of support varies noticeably between different representatives. While the AI chatbot provides quick answers to simple questions, it frequently misunderstands more nuanced queries, leading to unnecessary back-and-forth with human agents. Training support is another mixed area. The initial onboarding resources were excellent, with clear video tutorials and guided implementation support. However, ongoing training for new features feels somewhat lacking, often consisting of just brief release notes rather than comprehensive guidance. As a department head, I've had to dedicate significant time to train team members on new functionality that could have been better supported by PeopleHR's materials.

As a small business owner, I've been using PeopleHR for about 8 months to manage our team of 15 employees. The platform offers a comprehensive set of features that have helped streamline our HR processes, but the support experience has been mixed at best. While the system itself is quite intuitive, when issues arise, the response time and quality of support can be inconsistent. The support team is generally friendly, but I've experienced significant delays in getting responses to urgent matters. Their ticketing system often feels like a black hole - sometimes tickets are resolved quickly, other times they languish for days. The knowledge base and documentation are adequate but not exceptional, with some articles feeling outdated compared to the current interface. The lack of weekend support is particularly challenging for small businesses like mine where HR emergencies don't always respect business hours. That said, when you do connect with the right support person, they're typically knowledgeable and helpful. The onboarding support was quite good, with structured sessions to help set up the system. They offer different support packages based on your subscription level, which is understandable but can feel limiting for small businesses on lower-tier plans who still need timely assistance. Overall, PeopleHR provides solid functionality for the price point, but small business owners should be prepared to occasionally navigate support challenges.

As a small business owner using PeopleHR for the past 8 months, I've found the integration capabilities to be adequate but with some notable limitations. The platform offers API access and pre-built integrations with popular tools like Xero, QuickBooks, and Microsoft 365, which has helped streamline some of our workflows. Setting up these core integrations was relatively straightforward, though it required some technical knowledge that I needed to outsource initially. Where PeopleHR falls short is with more specialized integrations. When trying to connect with our industry-specific CRM and project management tools, we encountered significant challenges. The API documentation is somewhat limited, and we ultimately needed to invest in custom development work to achieve the seamless data flow we wanted. Additionally, the data export/import functionality feels clunky compared to other systems I've used, often requiring manual intervention for what should be automated processes. The mobile app integration deserves special mention as it works quite well, allowing employees to access their information and submit requests on the go. However, I've noticed that updates to integrations come somewhat slowly, and when third-party services update their APIs, there's occasionally a lag before PeopleHR catches up, causing temporary disruptions. For a small business with modest integration needs focusing primarily on accounting and standard productivity tools, PeopleHR is serviceable, but those requiring extensive integration with diverse software ecosystems may find it limiting.

As a startup founder who implemented PeopleHR, I found its integration capabilities to be a mixed bag. The platform offers standard API access and several pre-built integrations with popular business tools like Slack, Microsoft 365, and some accounting software. This made it relatively straightforward to connect our core productivity tools, though the implementation required more technical work than anticipated. Where PeopleHR falls short for startups is its limited integration with specialized startup tools and platforms. When trying to connect with our project management software and custom CRM, we encountered significant hurdles requiring workarounds and manual data transfers. The API documentation, while present, lacks comprehensive examples and use cases that would benefit smaller teams without dedicated IT resources. For UK-focused startups, the payroll integration works well with HMRC systems, which is a notable advantage over some international alternatives. The mobile app integration is solid, allowing team members to access essential HR functions on the go, though some features are limited to the desktop version. For a growing startup, I appreciated the scalable nature of the platform's integrations - you can start with basic connections and expand as your needs grow. However, be prepared to invest time in configuration and potentially develop custom integrations as your startup scales.